top of page
Bundle up with a 6 pack of our wavy cups 
 
IMPORTANT INFO
In the text box wite as below
Cup One- Flower/ Heart/ Rainbow                
                  - Colour 
Cup Two-  Flower/ Heart/ Rainbow
                   - Colour 

Wavy Cup Set of 6

$110.00Price
0/500
Quantity

  • At Lilly May Collective, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below for information on returning your Lilly May Collective products:

    1. Eligibility for Returns:

    • Returns are accepted within 30 days from the date of purchase.
    • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

    2. How to Initiate a Return:

    • Contact our customer service team at em@lillymaycollective.com to initiate the return process.
    • Provide your order number, the reason for the return, and any relevant details.
    • Our customer service team will guide you through the return process and provide you with a return authorization.

    3. Return Shipping:

    • Customers are responsible for the cost of return shipping, unless the return is due to a manufacturing defect or an error on our part.
    • We recommend using a trackable shipping service to ensure your return is received.

    4. Refund Process:

    • Once we receive your returned item, it will be inspected for eligibility.
    • If the return is approved, a refund will be issued to your original method of payment within 7-10 business days.
    • Please note that shipping fees are non-refundable.

    5. Exchanges:

    • We currently do not offer exchanges. If you wish to exchange a product, please initiate a return and place a new order for the desired item.

    6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us within 7 days of receiving the product.
    • Provide photos and a detailed description of the issue to expedite the resolution process.

    7. Custom and Personalized Items:

    • Custom and personalized items are non-returnable unless there is a manufacturing defect or an error on our part.

    8. Cancellations:

    • Orders can be cancelled within 24 hours of purchase. Contact us at em@lillymaycollective.com with your order number to request a cancellation.

    9. Contact Information:

    • For any questions or concerns regarding returns, please contact our customer service team at em@lillymaycollective.com.

     

    Thank you for choosing Lilly May Collective. We appreciate your business and are dedicated to providing you with exceptional products and service.

     

bottom of page